DECLARATION OF PERSONAL DATA PROTECTION

Directive (EU) 2016/680 of the European Parliament and of the Council of 27.04.2016

 This Privacy Statement relates exclusively to personal data, which you yourself voluntarily provide to us during your orders or the completion of contact forms on the current website.

Personal data is information that is used exclusively for the purpose of having direct and effective communication with our store, to receive answers to the questions you ask us, to serve you efficiently and personally and to receive your orders correctly and immediately.

For the beginning of the conciliation between us is the disclosure by you of some of your personal data, to the company ZOI BARTZIOTI SA, (owner of the domain palmers.gr ”) based in Athens, 6, Bucharest, T.K. 10564, Attiki and with VAT number, Tax Office, with No. Γ.Ε.ΜΗ .: and from now on palmers.gr.

When you place an order, we will ask for your full name, the address to which the products will be shipped, your landline number (or any other telephone you wish), your email address. These data will in no way be disclosed, made public or sold to third parties, unless requested / imposed by a Public Authority (Financial, Judicial, etc.).

Use of information :

Use of The information collected through our website is intended to measure its traffic, to determine the requirements of visitors / customers for the products available and to facilitate all transactions with our online store.

Our online store collects the following information from its users:

- the data entered by the user when registering as a customer
- the data entered by the user in order to execute his order
- the data entered by the user / visitor in the contact forms

When filling out any order form in our online store, you will be asked for your name, address, postal code of your area, your email address, your phone number and the method of payment.
In addition, you may be asked for more specialized information, such as the shipping details of your order, the pricing details or additional details about an offer you have requested.

Our online store will use the information you give us during the online submission of the form you fill out, in order to contact you regarding
1. the delivery of the order at your place,
2. the confirmation and identification of your person if and when it is needed, for new or alternative products offered by our online store and special offers of our online store.

You can choose whether or not you want to receive such communications from our online store by sending your request via e-mail to info@palmers.gr

Your voluntary submission / registration of your personal data, indicates that you consent to the use of the above data by the employees of our online store for the reasons mentioned.

In no other case can our online store disclose your personal information to third parties without your prior consent, except in the cases of paragraph 3 of Article 13 and Article 15 of Directive 2016/680 of the European Parliament and of the Council of 27.04.2016 (eg protection of public / national security, prevention / detection / investigation of criminal offenses, financial audits of the company, etc.).

Personal Data Security:

Our online store and the person in charge of the respective processor apply all the appropriate technical and organizational measures to ensure a high level of security regarding the processing of personal data, and indicatively apply any precautionary measures in order to:

- prohibit unauthorized persons from accessing processing equipment used for processing
- avoid unauthorized reading / copying / modification / removal of data media
- avoid the unauthorized entry of personal data
- avoid the use of automated processing systems by unauthorized persons using data communication equipment
- to ensure that the persons authorized to be processed have access only to the data covered by their access authorization, etc.
In the event of a breach of personal data, the controller shall immediately notify the competent supervisory authority (and the data subject subject to the conditions laid down in Rule 31 of the Rules) of the breach.

Deadlines for storage and review of Data:

Personal data remains stored until you ask us to delete it.
Details of Personal Data Processor:

BARTZIOTIS PANAGIOTIS  | Tel: +30 210 3211103

How we share your personal data:

Our Company does not share personal information with third party companies. If we are asked, for example, by a public or regulatory authority such as the police or the Ministry of Labor, then we are obliged by the codes of conduct to transfer your personal data.
We can share information with anti-fraud prevention organizations to prevent such actions (eg Cybercrime Prosecution)

Newsletter:

When you subscribe to our newsletters, we will use your email to send you material related to:

- to inform you about the latest products
- to inform you about our new offers
- to inform you about new services

Access to Personal Data Information:

The processing of each order requires the collection of personal data for its delivery or reservation. Any document or document that states the identity of each customer remains strictly confidential and is checked exclusively by the person in charge of the competent department of our online store.

Your voluntary submission / registration of your personal data, indicates that you consent to the use of the above data by the employees of our online store for the reasons already mentioned.

In no other case can our online store disclose your personal information to third parties without your prior consent, except in the cases of par. 3 of article 13 and article 15 of Directive 2016/680 of the European Parliament and of the Council of 27.04.2016 (eg protection of public / national security, prevention / detection / investigation of criminal offenses, etc.)

Application for Correction / Completion and Deletion of Personal Data:

Our online store allows you as a user of its online store to correct / modify / fill in your personal data that is inaccurate or incomplete, or to delete all data and information that you have voluntarily entered during your navigation.

In case you choose to delete your personal data, our online store will act without undue delay for the deletion, if the processing violates the provisions of Articles 4, 8 or 10 of the Regulation or if the data must be deleted in order to be complied with legal obligation of the controller.

For the protection and safety of the user, our online store will try in any case to make sure that the person requesting the correction / completion / modification / deletion is indeed the same person as the user / subject of personal rights.

* To access, change or delete your personal data, to report problems with the operation of the website or to ask any question contact our online store via e-mail at info@palmers.gr

The access / correction / completion / modification / deletion of your personal data can be done by sending a request by email to the email address info@palmers.gr with subject:

- Personal Data Management
or
- Deletion of Personal Data

Please note that we will do everything possible to protect your personal data, but the protection of your password on our website is up to you.
Your request will be processed within 30 days from the date of receipt of the request.

Note: We inform you that the request is free of charge. However, a "reasonable fee" may apply when a request is manifestly unfounded or excessive, especially if it is repeated.

Cookies: 

Our online store uses cookies in order to facilitate the seamless access, operation and protection of its website, but also to make the necessary improvements of its content. For example, through cookies we can identify the Browser through which you browse our website or save your browsing options.
Cookies are small files (text files), which are sent and stored on the user's device (ie on your computer, tablet or mobile phone). Cookies do not cause harm to users' devices or to the files stored on them.
Please note that Cookies are absolutely necessary for the smooth operation of our website and are deleted every time you log out of our site.

Why our online store uses Cookies:

-In order for you to have access to our online platform and Payment Services.
-To facilitate and optimize your entry into our online platform.
-To better understand the way you browse and interact within our website
-To monitor and analyze the performance, functions and effectiveness of our platform
-To apply the terms of use that govern our site.
-To detect and prevent possible cases of fraud.
-For customer service and for statistical and research purposes

See more details here
 
Secure Transactions :

Our online store takes care of the management, protection, security and integrity of the data it collects from the users of its website. Our online store has adopted procedures that protect the personal data that users post on its website or provide by any other means (eg by phone or e-mail).
These procedures protect users' data from any unauthorized and unauthorized access, disclosure, loss, misuse, alteration or destruction, but also help to ensure that this information is true, accurate and used correctly.

Your connection to our online store is secure because it uses SSL (Secure Socket Layer) technology, which relies on a code / key to encrypt the data before it is sent over the (SSL) connection. Browsers such as Edge, Internet Explorer, Mozilla Firefox, Opera, Safari support SSL and are recommended for use as your link to the website.

When you use a credit / debit card for payment, you are automatically logged in to the partner bank (Alphabank) platform. This process concerns your personal transaction with the bank and our online store does not participate in it nor does it keep in its files any of the information that you fill in on the specific platform of the bank.
Our online store is constantly expanding, updating and improving its website and related products and services, as well as updating this policy. We encourage you to read this process at regular intervals to be informed of any changes to the content of this privacy policy. This policy will be modified from time to time in accordance with applicable law, without prior notice to users.

Acceptance of the Privacy Protection Procedures applied by our online store

If you use this website you accept and consent to this Privacy Statement.

Palmers.gr